363bet Privacy Policy — Your data is safe with us

1 What Data We Collect

When you create an account and use our services on 363bet, we collect certain personal information. This data is collected solely to provide you with the best possible service — for no other purpose. In keeping with our commitment to privacy, we are always transparent about what information is collected and why.

We typically collect the following types of information:

• Identity Details: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, residential address.
• Financial Information: Mobile banking number, transaction history.
• Identity Verification Documents: Copy of national ID or passport (as part of the KYC process).
• Technical Information: IP address, device type, browser information, login time.
• Gaming Info: Betting history, game preferences, and time spent on the platform.

2 How We Use Your Data

363bet is fully transparent about why your data is collected. Each piece of information is used for a specific purpose only and never used beyond that scope. Our privacy policy ensures your data is always used in your best interest.

3 Data Sharing & Third Parties

363bet never sells your personal data to third parties for marketing or profit. In limited circumstances, certain information may be shared with designated partners solely to maintain service quality or meet legal obligations.

• Payment Processor: Payment providers such as bKash, Nagad, and Rocket use only the minimum necessary data to process transactions.
• Regulatory Authority: Information may be disclosed in response to valid requests from licensing authorities or law enforcement agencies.
• Technology Partners: Technology companies supporting platform operations work under strict confidentiality agreements.
• International Transfers: Appropriate safeguards are in place to protect data during international transfers.

4 Cookies & Tracking Technologies

363bet uses cookies to enhance your experience on the platform. Cookies are small data files stored in your browser. The types of cookies we use are detailed below.

• Essential Cookies: Required for login sessions, security verification, and core platform functionality. Disabling these will prevent the platform from working properly.
• Functional Cookies: Used to remember your preferred language, game settings, and personal preferences.
• Analytics Cookies: Platform usage is analyzed to help improve our services. This data is collected on a fully anonymous basis.

5 Data Retention Period

363bet does not retain your data longer than necessary. Each type of information has a defined retention period, determined in accordance with international gaming regulations and legal requirements.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after the end of the relationship.
• Gaming Log: 18 months, after which data is anonymized and aggregated.
• Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, data is permanently deleted or fully anonymized using secure methods.

6 Your Privacy Rights

363bet believes data protection is not just a legal obligation — it is your fundamental right. In compliance with GDPR and international privacy standards, we guarantee you the following rights:

7 Security Measures

363bet uses industry-leading security technology to protect your data. Our security infrastructure operates across multiple layers, so your information stays protected even if one layer is compromised.

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Measures in place to protect servers from external attacks.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Staff Training: All 363bet staff are trained in privacy and security protocols.
• Data Breach Response: In the event of a security incident, affected users are notified within 72 hours.

8 Children's Privacy

363bet is an adult gaming platform. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform. We do not knowingly collect data from anyone under 18.

• Age verification is mandatory during the registration process.
• Age-related documents are verified during the KYC process.
• Any account identified as belonging to a minor is immediately closed and the associated data is deleted.
• If parents suspect their child is using the platform, please contact our support team.

9 Changes to the Privacy Policy

363bet may update this privacy policy from time to time. Revisions may be made due to technical changes, legal requirements, or service improvements. We will notify you in advance of any significant changes.

• Registered users will be notified by email of any significant changes.
• A notification about the changes will be shown when you log in to the platform.
• Changes will be published 30 days in advance so you have time to review them.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. Previous versions are available upon request.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, reach out to 363bet's dedicated privacy team. We typically aim to respond within 3 business days.

• Email: [email protected]
• Write in the subject line: "Privacy Request – [Your Request Type]"
• Response Time: Typically 3–5 business days.
• Critical Security Issue: You will receive an initial response within 24 hours.